Take care of people of the same age than them
Feel comfortable, not anxious
Be aware of the surrounding
Feel like they are familiar with the journey
Feel under surveillance
Stay stuck with the phone all the time
Don't know what to do in some emergency
Community concept with journey tips
Pre-defined watching groups
Screen-off notifications Possibility to contact another traveler
Be friendly but keep a rational approach
I started with a friendly onboarding tutorial, showing the main benefits progressively, reaching the registration at the end.
In the registration, you follow a linear process in an easy and clean way.
The first contact you see is an intuitive procedure. The idea is that you pre-define places and friends to be faster. I tried to be as friendly as possible, so instead of a rigid arrival time or a bus line, you can enter an estimated time and keep in touch with your companion along the way.
When you define your trip, the screen shows a highlighted message in green and that is the regular mood chat. The interface is similar to other mobility apps, but you can see and insert "safe" tips along the way, like the "local hospital" located on the map.
If you select the "alert" mood, the chat will change color and you can send the security card (a digital "poster" with your basic information, photos and the current location) to your companion. So, in the event that something happens, it can distribute quickly while you can post an alert on Facebook. Eyzon regularly asks you to confirm your safety by tapping ok or talking to your partner. This avoids the embarrassment of regular messages about your situation.
When you arrive at the destination, Eyzon asks you to say thanks to your partner and this is for him to know that you have arrived safely.
To keep the interface simple, I use a hamburger menu. When you tap, you see the menu on the left slide with all the settings you can manage.